Returns & Exchanges
At sususummer.com, we want you to love your fashion finds, but if you are not completely satisfied, we offer a 30-day return policy for items in their original condition. Please ensure all tags remain attached and garments are unworn to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all original tags and labels are intact to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.